Auxo Client StoriesFrom Doing It All to Growing Beyond Six Figures
How the Right Virtual Assistant Helped Social Impact Studio Scale
“They are a fantastic team to work with! Not only did they match me with a great assistant, they also make sure to wrap around us as a team to ensure that I have the support needed to make my business successful. ”
The ChallengeA growing business, a capable founder, and too much resting on one person
When Dr. Andrea Lowe founded Social Impact Studio Consulting, she brought years of experience in public health, strategic planning, and community-centered leadership.
She knew how to build processes. What she was learning was that knowing how to do something didn't mean she needed to keep doing it herself.
"I was doing everything myself," Andrea recalled during a conversation with Auxo founder Samantha Prestidge. She had developed a process for managing her social media and was working hard to maintain it, but after a few months, the workload had become overwhelming.
Marketing wasn't where she naturally excelled. Meanwhile, client projects, subcontractor coordination, administrative tasks, and business development were all competing for her attention.
As Social Impact Studio prepared to grow, Andrea wanted something more sustainable.
Her goals were ambitious: reach her first six-figures mark, increase her client load, improve organization across a growing team, and reduce the hours she personally spent working each week.
She didn't just need someone to complete occasional administrative tasks. She needed support that could grow alongside the business.
The SolutionA generalist yet-skilled assistant who could become part of the team
Andrea began working with virtual assistant Brandi in January 2024 (Psst…in 2026, she’s still working with Brandi!)
Rather than expecting Andrea to hand over a perfectly organized task list, Auxo started with a structured onboarding process and a 30-60-90 day plan aligned with her business goals.
The initial priorities focused on giving Social Impact Studio a more dependable operational foundation:
Project coordination: Organizing tasks, timelines, and project boards in Zoho Projects.
Team communication: Following up with subcontractors and tracking deliverables.
Research and reporting: Supporting grant research, project documentation, and recurring client reports.
Client communications: Developing consistent responses to new inquiries and supporting follow-ups.
Business organization: Building toward better contact management and CRM processes.
Over time, Brandi's responsibilities evolved with Andrea's needs.
By 2025, her support also included social media, graphic design, and ongoing project management.
This versatility became one of the relationship's greatest strengths. Andrea had other skilled collaborators, including a research coordinator specializing in data analysis.
But Brandi filled a different need.
She wasn't simply supporting a client project. She was supporting Andrea in running the business.
The Impact
From delegating tasks to working with someone who just gets it
As the relationship developed, Brandi gained an understanding of Andrea's preferences, priorities, and working style.
That familiarity changed how delegation felt.
Instead of explaining every detail of an assignment, Andrea could communicate where she wanted to go and trust Brandi to help turn that direction into action.
During a February 2025 conversation, Andrea described just how valuable that had become.
"I hope Brandi never leaves [Auxo] because I don't know what I'm going to do!"She explained that Brandi understood how she thought, making it easy to communicate an idea and see it carried through.
It was a shift from simply having help available to having a consistent, trusted member of the team.
And importantly, Andrea wasn't navigating the relationship alone. Auxo remained involved through onboarding, performance check-ins, and ongoing support as the business evolved.
What Auxo Is All AboutMore than a successful VA match
When Andrea began working with Auxo, one of her defining business goals was reaching her first six-figures in annual revenue.
She went on to well surpass the six-figure milestone.
Along the way, Social Impact Studio expanded its services and continued developing new ways to support nonprofits and communities. Brandi contributed to that growth by handling coordination, creative execution, and the recurring operational details that otherwise demanded Andrea's attention.
Our partnership with her delivered value beyond a growing task list.
A more organized business
Brandi provided consistent project coordination and administrative support as Andrea worked with clients and collaborators.
Room To Focus On Leadership
With a trusted assistant handling, Andrea could direct more attention toward her expertise, client relationships, and new opportunities.
A Lasting Relationship
More than two years after onboarding, Andrea and Brandi were still working together, with a level of familiarity that made delegation easier rather than more complicated.
For Andrea, the value of virtual assistance wasn't simply getting more tasks completed.
"Not only did they match me with a great assistant, they also make sure to wrap around us as a team to ensure that I have the support needed to make my business successful."It was finding someone who understood her business, complemented her strengths, and could continue contributing as the company grew.
The TakeawayBuild A Business That Doesn’t Depend On You Doing It All
Nearly every founder reaches a point where doing everything themselves stops being practical. But getting help doesn't have to mean building a full-time internal team or giving up control of how the business operates.
Sometimes, it starts with finding the right person, giving them the right support, and building a relationship that gets better with time.